Casbay Knowledge Base

Search our articles or browse by category below

HOW TO: Change your Plesk password

Last modified: April 19, 2021
You are here:
Estimated reading time: 1 min

HOW TO: Change your password and Contact Information

Change Plesk Password

    1. Firstly, log in to Plesk and click Edit Profile.
    2. You can change your email address or account password.
    3. Next, type and confirm your new password under Confirm Password in the profile setting to change your password.
    4. Cick OK.

Change Username or Password for Subscription

To change username or password for connecting to your subscription over FTP or SSH:

    1. Firstly, login to Plesk and go to Websites & Domains.
    2. Secondly, select Web Hosting Access.
    3. Type new username and password.
    4. Lastly, click OK.

Change Contact Information

    1. Log in to Plesk.
    2. Next, hover over your name at the top of the page.
    3. Then click on Edit Profile.
    4. Select Contact Details.
    5. Update your information and click OK when you’re done.

If I forgot my Plesk admin password, how can I retrieve it?

The Plesk admin password can also be retrieved in plain text if necessary. The procedure differs, depending on the Plesk version and operating system.

Linux server:

  • Plesk version 10.2 or higher
  • Plesk version 10.1 or lower

Windows server

You must perform the following step to retrieve the Plesk admin password in plain text.

Linux server:

The Plesk password can only be accessed by logging in to the panel by SSH and the user root. Please also refer to the following article:

How can I log on to my server in PuTTY?

Plesk version 10.2

Log in to the SSH panel as user root and then enter the following command:

/usr/local/psa/bin/admin –show-password

How to display your Plesk password.

Plesk versions older than 10.2

Log in to the SSH panel as user root and then enter the following command:

more /etc/psa/.psa.shadow

Windows server

Use Start / Execute/ cmd [Enter] to open the prompt and then enter the command here:

“%plesk_bin%\\plesksrvclient” -get

A popup with the Plesk password in plain text will be shown once you enter the command.

If the retrieved password does not work, it is possible that a different password is stored in the Plesk MySQL database. You can change this password directly in the MySQL database to avoid having to reinstall the system.

We hope this article helped you to learn about how change your Plesk password and contact information. For more articles, please go to Knowledge Base.
Was this article helpful?
Dislike 0
Views: 11