We're here to help, around the clock
Talk to our experienced system engineers about your servers, hosting or email, or reach our sales and billing teams for everything else.
- 24x7Technical support
- 11+ yearsHosting experience
- 50,000+Growing clients
Which team do you need?
All enquiries go through our ticket system so they're tracked and routed to the right people.
Technical Support
For any technical issue with your server, hosting or email. Our system engineers handle tickets 24/7.
- Hours
- 24 hours
- Days
- 7 days a week
Sales Enquiries
Questions about buying Casbay products and services, pricing, or a custom infrastructure setup.
- Hours
- 9.00am – 5.00pm (GMT+8)
- Days
- Monday – Friday
Billing & Payment
Help with invoices, payments, renewals or anything related to your Casbay account.
- Hours
- 9.00am – 5.00pm (GMT+8)
- Days
- Monday – Friday
Our offices
Visit or write to us at our regional offices. Both operate on GMT+8.
Casbay Sdn. Bhd.
Level 16, Hunza Tower, Gurney Paragon,
Jalan Kelawai, 10250 Georgetown, Penang.
Casbay Co. Ltd.
Level 19, Two International Finance Centre,
8 Finance Street, Central, Hong Kong.
Looking for a quick answer?
Browse our guides or manage your services from the client area.
