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Sydney
Level 10, 20 Martin Place, Sydney, NSW 2000
+61 2 8310 9388
[email protected]
Melbourne
Level 21, 567 Collins Street, Melbourne, VIC 3000
+61 3 8375 9388
[email protected]
Managed Services

Move To Our Hosting Pleasantly

Leave the server management to us & enjoy peace of mind.

If you're not going to manage your own server(s), the best idea is choosing one of our Managed Services Plans. Our Managed Services Plans include support of a strong team of engineers and system architects 24/7 over 365 days a year seamlessly without failure. We offer the full managed service on your hosting solution that will assure the smooth running of your server. Look no further, save cost of hiring additional headcount and rely on our expert technical engineers to make sure that your server is always optimum.

Managed Services

Managed Services
SmartHand Services
    • Lite

    • Monthly
    • $28
      • Admin Hours & Tickets
      • 2 Hours Server Admin Hours/M
      • Max 4 tickets Support Tickets/M
      • Installation
      • 10GB Data Migration (CPanel)
      • OS Installation Yes
      • LAMP Installation Yes
      • Server Monitoring Tools Yes
      • Monitoring
      • 24/7 Monitoring Yes
      • HardDisk Monitoring No
      • RAID Monitoring No
      • Server Load Monitoring No
      • Security
      • OS Hardening / On Demand Yes
      • Control Panel Hardening Yes
      • Mod-Security Setup No
      • Host Base Firewall Configuration Yes
      • Anti DDoS Service No
      • Security
      • Control Panel Full Function No
      • Services Monitoring 1
      • Custom Component Installation No
      • System Service Diagnosis No
      • Email Service Diagnosis No
      • Hacked Server Analysis No
      • Remote Backup & Restore
      • RAID Setup Yes
      • Backup Restoration No
    • More Info
    • Plus

    • Monthly
    • $88
      • Admin Hours & Tickets
      • 3 Hours Server Admin Hours/M
      • Max 6 tickets Support Tickets/M
      • Installation
      • 50GB Data Migration (CPanel)
      • OS Installation Yes
      • LAMP Installation Yes
      • Server Monitoring Tools Yes
      • Monitoring
      • 24/7 Monitoring Yes
      • HardDisk Monitoring Yes
      • RAID Monitoring Yes
      • Server Load Monitoring No
      • Security
      • OS Hardening / On Demand Yes
      • Control Panel Hardening Yes
      • Mod-Security Setup Yes
      • Host Base Firewall Configuration Yes
      • Anti DDoS Service 1 Hour
      • Security
      • Control Panel Full Function No
      • Services Monitoring 3
      • Custom Component Installation Partial
      • System Service Diagnosis Yes
      • Email Service Diagnosis Yes
      • Hacked Server Analysis Yes
      • Remote Backup & Restore
      • RAID Setup Yes
      • Backup Restoration Yes
    • More Info
    • Premium

    • Monthly
    • $138
      • Admin Hours & Tickets
      • 4 Hours Server Admin Hours/M
      • Max 8 tickets Support Tickets/M
      • Installation
      • 100GB Data Migration (CPanel)
      • OS Installation Yes
      • LAMP Installation Yes
      • Server Monitoring Tools Yes
      • Monitoring
      • 24/7 Monitoring Yes
      • HardDisk Monitoring Yes
      • RAID Monitoring Yes
      • Server Load Monitoring Yes
      • Security
      • OS Hardening / On Demand Yes
      • Control Panel Hardening Yes
      • Mod-Security Setup Yes
      • Host Base Firewall Configuration Yes
      • Anti DDoS Service 2 Hours
      • Security
      • Control Panel Full Function No
      • Services Monitoring 5
      • Custom Component Installation Full
      • System Service Diagnosis Yes
      • Email Service Diagnosis Yes
      • Hacked Server Analysis Yes
      • Remote Backup & Restore
      • RAID Setup Yes
      • Backup Restoration Yes
    • More Info
  • SmartHand Services

    Get our professional technical team to assist you on troubleshooting and 3rd party software installation. *charged by task(s).

    Descriptions

     

    Troubleshooting for 1 task

    USD 30

    Troubleshooting for 2 tasks

    USD 50

    * Each issue will require minimum 1 ticket. Maximum time allocation for 1 ticket is 30 minutes.

    * Colocation customers need to contact their own hardware vendor for any hardware replacement.

    • Prices are provided as a guide, may vary due to changes in foreign exchange rates.