{"id":30141,"date":"2021-01-18T03:19:08","date_gmt":"2021-01-17T19:19:08","guid":{"rendered":"https:\/\/web.mwwsb.com.my\/pjci\/?post_type=kb&#038;p=30141"},"modified":"2022-09-08T20:13:42","modified_gmt":"2022-09-08T12:13:42","slug":"email-to-hotmail-or-gmail-goes-to-junk-spam-folder","status":"publish","type":"kb","link":"https:\/\/www.casbay.com\/guide\/kb\/email-to-hotmail-or-gmail-goes-to-junk-spam-folder","title":{"rendered":"Email to Hotmail or Gmail goes to Junk \/ Spam folder"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"30141\" class=\"elementor elementor-30141\" data-elementor-post-type=\"kb\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-98fcaf9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98fcaf9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-80bd89a\" data-id=\"80bd89a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16d9347 elementor-widget elementor-widget-heading\" data-id=\"16d9347\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Email to Hotmail or Gmail goes to Junk \/ Spam folder<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e8ffe9 elementor-widget elementor-widget-text-editor\" data-id=\"2e8ffe9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Some possible reasons that cause this issue:<\/p><p>a) IP <strong>not set with proper SPF or PTR records<\/strong>.<br \/>b) IP is <strong>blacklisted<\/strong> and classified as spamming IP.<br \/>c) High volume of emails goes to Hotmail \/Gmail server from IP or source that Hotmail\/Gmail users classify as <strong>Junk or Spam mail<\/strong>.<\/p><p><span class=\"word\">If\u00a0<\/span><span class=\"word\">any\u00a0<\/span><span class=\"word\">of\u00a0<\/span><span class=\"word\">the\u00a0<\/span><span class=\"word\">IPs\u00a0<\/span><span class=\"word\">were\u00a0<\/span><span class=\"word\">earlier\u00a0<\/span><span class=\"word\">blacklisted,\u00a0<\/span><span class=\"word\">it\u00a0<\/span><span class=\"word\">may\u00a0<\/span><span class=\"word\">take\u00a0<\/span><span class=\"word\">some\u00a0<\/span><span class=\"word\">time\u00a0<\/span><span class=\"word\">(estimate\u00a0<\/span><span class=\"word\">about\u00a0<\/span><span class=\"word\">3-7\u00a0<\/span><span class=\"word\">days)\u00a0<\/span><span class=\"word\">for\u00a0<\/span><span class=\"word\">Gmail\u00a0<\/span><span class=\"word\">and\u00a0<\/span><span class=\"word\">Hotmail spam <\/span><span class=\"word\">filtering\u00a0<\/span><span class=\"word\">system <\/span><span class=\"word\">to\u00a0<\/span><span class=\"word\">establish\u00a0<\/span><span class=\"word\">that\u00a0<\/span><span class=\"word\">your\u00a0<\/span><span class=\"word\">email <\/span><span class=\"word\">gets\u00a0<\/span><span class=\"word\">valid\u00a0<\/span><span class=\"word\">messages. <\/span>At the same time, you may request your Gmail\/Hotmail user (recipient) to <strong>mark your emails as Not Junk or Spam<\/strong>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af6a279 elementor-widget elementor-widget-text-editor\" data-id=\"af6a279\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>For more information, you can check the following links: <br \/><b style=\"font-size: 16px;\">Hotmail: [ http:\/\/mail.live.com\/mail\/junkemail.aspx ] \u2013&gt; SmartScreen<br \/>Gmail: [ https:\/\/support.google.com\/mail\/answer\/81126 ] \u2013&gt; \u201cDelivery\u201d<br \/>KB: [ http:\/\/gmailblog.blogspot.com\/2012\/03\/learn-why-message-ended-up-in-your-spam.html ]<\/b><\/p><p><strong>For Hotmail Users-\u00a0<\/strong><br \/>Emails will still land in <strong>Junk Folder<\/strong> during the IP mitigation period or after IP blacklisting issue: please note that the Hotmail IP mitigation period will be 2 days (48 hours).<\/p><p>During this period, emails may land in the junk folder of Hotmail customers. Moreover, we recommend Users to click on \u201c<strong>Not Junk<\/strong>\u201d option in the email folder listed above to avoid future messages from landing in junk folder and to speed up the mitigation process.<\/p><p>See screenshot below \u2013 \u201c<strong>Not Junk<\/strong>\u201d option:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bab5736 elementor-widget elementor-widget-image\" data-id=\"bab5736\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/casbay.com\/guide\/wp-content\/uploads\/2021\/02\/email-junk-folder-click-on-Not-Junk.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bedfc7e elementor-widget elementor-widget-text-editor\" data-id=\"bedfc7e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We hope this article help you to learn why email to Hotmail or Gmail will goes to Junk \/ Spam folder. For more articles, please go to <a href=\"https:\/\/www.casbay.com.my\/guide\/\">Knowledge Base<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Email to Hotmail or Gmail goes to Junk \/ Spam folder Some possible reasons that cause this issue: a) IP not set with proper SPF or PTR records. b) IP is blacklisted and classified as spamming IP. c) High volume of emails goes to Hotmail \/Gmail server from IP or source that Hotmail\/Gmail users classify [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[49],"kbtag":[106],"mkb_version":[],"_links":{"self":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/30141"}],"collection":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/comments?post=30141"}],"version-history":[{"count":6,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/30141\/revisions"}],"predecessor-version":[{"id":36529,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/30141\/revisions\/36529"}],"wp:attachment":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/media?parent=30141"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=30141"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtag?post=30141"},{"taxonomy":"mkb_version","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/mkb_version?post=30141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}