{"id":29581,"date":"2021-01-14T14:12:39","date_gmt":"2021-01-14T06:12:39","guid":{"rendered":"https:\/\/web.mwwsb.com.my\/pjci\/?post_type=kb&#038;p=29581"},"modified":"2022-09-08T20:17:37","modified_gmt":"2022-09-08T12:17:37","slug":"error-email-sync-is-disabled","status":"publish","type":"kb","link":"https:\/\/www.casbay.com\/guide\/kb\/error-email-sync-is-disabled","title":{"rendered":"Error: Email Sync is Disabled"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"29581\" class=\"elementor elementor-29581\" data-elementor-post-type=\"kb\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b46d7c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b46d7c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dd5517f\" data-id=\"dd5517f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-849c9f3 elementor-widget elementor-widget-heading\" data-id=\"849c9f3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Error: Email Sync is Disabled\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e0aa59 elementor-widget elementor-widget-text-editor\" data-id=\"3e0aa59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Well, you probably come across an error: \u201cEmail Sync is Disabled\u201d on your mobile phone (Android platform). If you did encounter this issue while using Exchange Mailbox, please follow these instructions.<\/p><p>Go to Settings \u2013&gt; Connections \u2013&gt; Data Usage \u2013&gt; Menu (button) to me sure that the \u201cAuto Sync Data\u201d is checked.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6458ab3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6458ab3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae4f582\" data-id=\"ae4f582\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0cb2cd8 elementor-widget elementor-widget-heading\" data-id=\"0cb2cd8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Troubleshoot<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fb5d39 elementor-widget elementor-widget-text-editor\" data-id=\"8fb5d39\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>When enabling Mail Sync for users, there may be times when the process is unsuccessful.\u00a0<\/p><p>Before contacting\u00a0<a href=\"https:\/\/www.casbay.com\/\" target=\"_blank\" rel=\"noopener\">Casbay Support<\/a>, you may want to troubleshoot the Mail Sync problem.<\/p><p>This article will show you how to troubleshoot Mail Sync issues. Keep on reading.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c2beaf elementor-widget elementor-widget-heading\" data-id=\"6c2beaf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Validating Mail Sync Status<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c22d8c0 elementor-widget elementor-widget-text-editor\" data-id=\"c22d8c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>There are many moving parts with Mail Sync. Therefore, the process might not connect or may otherwise result in error.<\/p><p>Moreover, the <strong>Mail Sync<\/strong> settings page provides a running log of all recent errors. This article will show you the details of how to find the date and time that the error occurred. You will also learn about what the error was, and the best way to fix the error.\u00a0<\/p><p>You may click <strong>User Menu &gt; Settings &gt; Mail Sync<\/strong>\u00a0to access the log of all recent errors.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9734522 elementor-widget elementor-widget-image\" data-id=\"9734522\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"325\" src=\"https:\/\/www.casbay.com\/guide\/wp-content\/uploads\/2021\/02\/OverviewSync.png\" class=\"attachment-large size-large wp-image-32245\" alt=\"Error: Email Sync is Disabled\" srcset=\"https:\/\/www.casbay.com\/guide\/wp-content\/uploads\/2021\/02\/OverviewSync.png 1024w, https:\/\/www.casbay.com\/guide\/wp-content\/uploads\/2021\/02\/OverviewSync-300x95.png 300w, https:\/\/www.casbay.com\/guide\/wp-content\/uploads\/2021\/02\/OverviewSync-768x244.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dd5cc7 elementor-widget elementor-widget-text-editor\" data-id=\"4dd5cc7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can tell if enabling Mail Sync was successful with just a glance. Once you have enabled Mail Sync, the email address will update with one of the following colors and statuses:\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-010d68a elementor-widget elementor-widget-heading\" data-id=\"010d68a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Statuses:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9eaa1d9 elementor-widget elementor-widget-heading\" data-id=\"9eaa1d9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Connection Issue<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01cbc2c elementor-widget elementor-widget-text-editor\" data-id=\"01cbc2c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>This issue appears grey in color.<\/li><li>Not able to connect for two days due to errors. No longer trying to sync. Billing will not be enabled for the duration of this issue.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba2d3d2 elementor-widget elementor-widget-heading\" data-id=\"ba2d3d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Error<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94d8cfb elementor-widget elementor-widget-text-editor\" data-id=\"94d8cfb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>This error appears red in color.<\/li><li>An error occurred when attempting to sync the user account&#8217;s email. Errors include, but no limitation, using an invalid email address or certain email connectivity issues.\u00a0<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7603288 elementor-widget elementor-widget-heading\" data-id=\"7603288\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Pending<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00b49b0 elementor-widget elementor-widget-text-editor\" data-id=\"00b49b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>The Pending status appears in orange.<\/li><li>This user account is waiting for a rise in the company&#8217;s mailbox sync limit. They might also be waiting for someone else to disconnect from the company mailbox. This can make them below the sync limit.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1154b7b elementor-widget elementor-widget-heading\" data-id=\"1154b7b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Enabled<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6645fc8 elementor-widget elementor-widget-text-editor\" data-id=\"6645fc8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Displays green in color.<\/li><li>It means mail Sync was successfully enabled for this user account.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f94c79 elementor-widget elementor-widget-heading\" data-id=\"6f94c79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Troubleshooting Mail Sync<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0f4105 elementor-widget elementor-widget-text-editor\" data-id=\"b0f4105\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>The IMAP has not been enabled in your email provider\u2019s settings.<\/li><li>Server settings were not correct.<\/li><li>Wrong credentials.\u00a0<\/li><li>Certain two-step authentication services require different action.<\/li><\/ul><p>Addressing these issues and de-syncing Mail Sync. Then re-syncing Mail Sync should fix the problem.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f55db7 elementor-widget elementor-widget-heading\" data-id=\"2f55db7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Understanding Google Server Error Messages<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-921e1e2 elementor-widget elementor-widget-text-editor\" data-id=\"921e1e2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Those error messages involve in varying issues. Thus contact your administrator for more details.\u00a0<\/p><p><span style=\"text-decoration: underline;\">Authentication Failure<\/span><\/p><p>The user will see the following error message. Such as, <code>Cannot authenticate to IMAP server: AUTHENTICATE failed.<\/code> It is either the login name or the password you have entered is incorrect.<\/p><p><span style=\"text-decoration: underline;\">Invalid Credentials<\/span><\/p><p>Users will see the following error message. For example, <code>Cannot authenticate to IMAP server: [ALERT] Invalid credentials (Failure). <\/code><\/p><p>Error appears to be a way for Google Apps to protect against:<\/p><ul><li>Robots or auto scripts.<\/li><li>Stopping and halting abnormal bandwidth utilization.<\/li><li>Abusing account activity, such as using Google Apps as a storage space drive.<\/li><li>Transferring another mail account to Google Apps.<\/li><li>Incorrect password inputs.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13c7667 elementor-widget elementor-widget-heading\" data-id=\"13c7667\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">App Security<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebd59fb elementor-widget elementor-widget-text-editor\" data-id=\"ebd59fb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The following error message will appear when the IMAP server encounters app security issues.<\/p><p>For example, <code>Cannot authenticate to IMAP server: [ALERT] Please log in via your web browser.<\/code>\u00a0<\/p><p>It relates to Google&#8217;s Less Secure Disabling of apps feature. It is specially for the user you are trying to connect via IMAP. To solve this, perform the following:<\/p><ol><li>You would first need to <a href=\"https:\/\/support.google.com\/a\/answer\/6260879?hl=en\" rel=\"noopener\">log in to your Admin Console<\/a>.<\/li><li>Next, log in as the affected user.<\/li><li>You can enable<strong>\u00a0Allow less secure apps to access your account<\/strong>.<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94121ba elementor-widget elementor-widget-heading\" data-id=\"94121ba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Server Configuration<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fc15e3 elementor-widget elementor-widget-text-editor\" data-id=\"8fc15e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The following errors may be due to the server configuration options that you are using.<\/p><p>It would display: Cannot authenticate to IMAP server: [AUTHENTICATION FAILED] Authentication failed; Cannot authenticate to IMAP server: [AUTHENTICATION FAILED] Invalid credentials (Failure); Cannot authenticate to IMAP server: [CLOSED] IMAP connection is broken (Authenticate); Cannot authenticate to IMAP server: [CLOSED] IMAP connection is broken (Server Response).<\/p><p>Besides that, checking email too frequently can also cause these server failures. <a href=\"https:\/\/support.google.com\/mail\/?hl=en#topic=7065107\" target=\"_blank\" rel=\"noopener\">Gmail Help<\/a> recommends setting your mail client to check for new messages. However, no more than once every 10 minutes.<\/p><p>In order to fix this, you will need to bypass the Google CAPTCHA. You can bypass CAPTCHA by using the following address: <a href=\"https:\/\/www.google.com\/accounts\/DisplayUnlockCaptcha\" rel=\"noopener\">https:\/\/www.google.com\/accounts\/DisplayUnlockCaptcha<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38ef88d elementor-widget elementor-widget-heading\" data-id=\"38ef88d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preventing In-House Blacklisting<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7876b34 elementor-widget elementor-widget-text-editor\" data-id=\"7876b34\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Occasionally, sending emails between company employees will cause sync failures. To prevent this, do the following:<\/p><ol><li>Firstly, click <strong>User Menu &gt; Settings\u00a0<\/strong>in SharpSpring&#8217;s top toolbar.<\/li><li>Secondly, click <strong>Company Profile<\/strong>, which is under <strong>My Company<\/strong>\u00a0in the left panel.<\/li><li>After that, scroll down to the <strong>Email Syncing<\/strong>\u00a0section.<\/li><li>Uncheck the\u00a0<strong>Prevent email between&#8230;<\/strong>\u00a0checkbox.<\/li><li>Finally, click <strong>Save Settings<\/strong>.<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe07ed2 elementor-widget elementor-widget-text-editor\" data-id=\"fe07ed2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Check out our next article we think you might want to read as well: <a href=\"https:\/\/www.casbay.com\/guide\/kb\/sync-smartermail-global-address-list-gal-into-microsoft-outlook\/\">Global Address List (GAL) into Microsoft Outlook<\/a><\/p><p>Not the one for you? You can visit our main page of <a href=\"https:\/\/www.casbay.com\/guide\/\">Knowledge Base<\/a> to discover other articles.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Error: Email Sync is Disabled Well, you probably come across an error: \u201cEmail Sync is Disabled\u201d on your mobile phone (Android platform). If you did encounter this issue while using Exchange Mailbox, please follow these instructions. Go to Settings \u2013&gt; Connections \u2013&gt; Data Usage \u2013&gt; Menu (button) to me sure that the \u201cAuto Sync Data\u201d [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[49],"kbtag":[106],"mkb_version":[],"_links":{"self":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/29581"}],"collection":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/comments?post=29581"}],"version-history":[{"count":14,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/29581\/revisions"}],"predecessor-version":[{"id":37835,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/29581\/revisions\/37835"}],"wp:attachment":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/media?parent=29581"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=29581"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtag?post=29581"},{"taxonomy":"mkb_version","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/mkb_version?post=29581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}