{"id":29554,"date":"2021-01-14T12:32:38","date_gmt":"2021-01-14T04:32:38","guid":{"rendered":"https:\/\/web.mwwsb.com.my\/pjci\/?post_type=kb&p=29554"},"modified":"2022-09-08T20:15:28","modified_gmt":"2022-09-08T12:15:28","slug":"smartermail-mail-bugs-firefox-chrome-browser-dialog-box-size","status":"publish","type":"kb","link":"https:\/\/www.casbay.com\/guide\/kb\/smartermail-mail-bugs-firefox-chrome-browser-dialog-box-size","title":{"rendered":"Firefox & Chrome browser dialog box Size"},"content":{"rendered":"\t\t
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Firefox & Chrome browser dialog box Size<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Smartermail Mail Bugs Firefox & Chrome browser<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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AFFECTED:<\/strong>\u00a0\u00a0Only for Mozilla Firefox and Google Chrome older versions.<\/p>

ISSUE: <\/strong>Users of Smartermail may be facing a smaller size dialog box if using\/running on Webmail \u2013 with\u00a0 Internet Browser Firefox Mozilla ver 31.<\/p>

REMARKS:<\/strong>\u00a0Smartermail vendor has applied the fix on the next Smartermail version update.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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RESOLUTIONS\/TEMPORARY WORKAROUNDS<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  1. Firstly, Open\u00a0Firefox browser<\/em><\/li>
  2. Secondly,\u00a0In address bar type ( about:config )<\/em><\/li>
  3. Thirdly,\u00a0Find the setting:<\/em>\u00a0=== dom.disable_window_move_resize ===<\/em><\/li>
  4. After that, set it to true.<\/em><\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Smartermail Mail Bugs Firefox & Chrome browser<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Dialog box size<\/figcaption><\/figure>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    However, we were notified that in the recent Mozilla Firefox and Google Chrome versions this problem has been patched. If you are still facing issues and unable to fix them, feel free to contact our support team.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Below is another issue with solution which you might want to know as well:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Modal dialog window size differs in Chrome and Edge browsers<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    ISSUE: <\/strong>In the Edge browser, the modal dialog window is smaller when compared to the Chrome browser. This leads to the wrapping of text which is in the modal dialog (the section which is associated with the modal window).
    <\/strong><\/p>

    ROOT CAUSE:<\/strong> The Edge browser calculated the\u00a0width incorrectly for the Auto-widths in the modal dialog.<\/p>

    ERROR MESSAGE:<\/strong> Not applicable<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    RESOLUTIONS\/TEMPORARY WORKAROUNDS<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    1. Log in to the application.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Firefox\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    2. Perform the following local-change:<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Override the pzModalTemplate to the RLModalTemplate with Fit Content.<\/em><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Read the other relevant articles on this similar topic here<\/a>.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Firefox & Chrome browser dialog box Size Smartermail Mail Bugs Firefox & Chrome browser AFFECTED:\u00a0\u00a0Only for Mozilla Firefox and Google Chrome older versions. ISSUE: Users of Smartermail may be facing a smaller size dialog box if using\/running on Webmail \u2013 with\u00a0 Internet Browser Firefox Mozilla ver 31. REMARKS:\u00a0Smartermail vendor has applied the fix on the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[49],"kbtag":[106],"mkb_version":[],"_links":{"self":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/29554"}],"collection":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/comments?post=29554"}],"version-history":[{"count":12,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/29554\/revisions"}],"predecessor-version":[{"id":37852,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/29554\/revisions\/37852"}],"wp:attachment":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/media?parent=29554"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=29554"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtag?post=29554"},{"taxonomy":"mkb_version","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/mkb_version?post=29554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}