{"id":25941,"date":"2020-12-21T02:59:35","date_gmt":"2020-12-20T18:59:35","guid":{"rendered":"https:\/\/web.mwwsb.com.my\/pjci\/?post_type=kb&#038;p=25941"},"modified":"2023-01-18T14:18:16","modified_gmt":"2023-01-18T06:18:16","slug":"can-i-change-blacklisted-ip","status":"publish","type":"kb","link":"https:\/\/www.casbay.com\/guide\/kb\/can-i-change-blacklisted-ip","title":{"rendered":"Can I change blacklisted IP ?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25941\" class=\"elementor elementor-25941\" data-elementor-post-type=\"kb\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2d88aed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d88aed\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6d0e024\" data-id=\"6d0e024\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ef65374 elementor-widget elementor-widget-heading\" data-id=\"ef65374\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Can I request to change the blacklisted IP?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9ae0ba elementor-widget elementor-widget-text-editor\" data-id=\"d9ae0ba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>No, our upstream (IP\/Network provider) does not allow us to change the\u00a0blacklisted.\u00a0<span class=\"word\">IP\u00a0<\/span><span class=\"word\">to\u00a0<\/span><span class=\"word\">another\u00a0<\/span><span class=\"word\">smooth\u00a0<\/span><span class=\"word\">IP\u00a0<\/span><span class=\"word\">until\u00a0<\/span><span class=\"word\">the\u00a0<\/span><span class=\"word\">blacklisted\u00a0<\/span><span class=\"word\">IP\u00a0<\/span><span class=\"word\">has\u00a0<\/span><span class=\"word\">been\u00a0<\/span><span class=\"word\">fixed\u00a0<\/span><span class=\"word\">\/\u00a0<\/span><span class=\"word\">de-listed.<\/span><\/p><p>For 1st time IP blacklist, our upstream provider may assists us with de-listing the blacklisted. IP from the respective anti-spam organization on the best afford basis.<\/p><p>Resolution of such issues may take up to 3 days.<\/p><p>*NOTE*<\/p><p>Kindly be informed that spamming within our network is strictly NOT allowed.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7213049 elementor-widget elementor-widget-heading\" data-id=\"7213049\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is an IP Blacklist?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8601c6c elementor-widget elementor-widget-text-editor\" data-id=\"8601c6c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Cybersecurity companies compile the databases of IP addresses that send spam. They share these databases with email service providers. They aim to protect users from <a href=\"https:\/\/www.casbay.com\/guide\/kb\/can-i-change-blacklisted-ip\">unwanted emails<\/a>. Here are several ways these companies figure out who makes it to their list of blacklisted IP addresses:<\/p><ul class=\"simple-list-square-blue\"><li><strong>Unusual send volumes<\/strong> \u2013 A sudden, large increase in the outgoing email is a red flag. Internet service providers (ISP) work with cybersecurity companies to flag IP addresses that are guilty of this abnormal activity.<\/li><li><strong>User reports<\/strong>\u00a0\u2013 Recipients of unwanted email can report spam within their email applications and on spam database websites.<\/li><li><strong>Spam traps<\/strong> \u2013 These are unpublished email addresses you would either find through website scraping or <a href=\"https:\/\/en.wikipedia.org\/wiki\/Email_address_harvesting\" target=\"_blank\" rel=\"noopener noreferrer\">bulk email harvesting<\/a>. There are also specific email addresses set up to test a company\u2019s unsubscribe process. If you don\u2019t honor an unsubscribe request within a specific time, your IP address will be added to the list.<\/li><\/ul><p>Email service providers such as Gmail and Microsoft use these blacklists to decide what to deliver to an inbox, what to send to a spam or junk folder, and what to completely block.<\/p><p>Some blacklists are more important than others. Here are the most popular and credible blacklists that will affect your deliverability.<\/p><ul class=\"simple-list-square-blue\"><li><a href=\"https:\/\/www.spamhaus.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">Spamhaus<\/a><\/li><li><a href=\"http:\/\/www.barracudacentral.org\/rbl\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"broken_link\">Barracuda<\/a><\/li><li><a href=\"https:\/\/www.spamcop.net\/\" target=\"_blank\" rel=\"noopener noreferrer\">Spamcop<\/a><\/li><li><a href=\"https:\/\/www.invaluement.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Invaluement<\/a><\/li><li><a href=\"https:\/\/blacklist.lashback.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Lashback<\/a><\/li><li><a href=\"https:\/\/psbl.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">Passive Spam Block List (PSBL)<\/a><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1587581 elementor-widget elementor-widget-heading\" data-id=\"1587581\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Check Your IP Address<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f558add elementor-widget elementor-widget-text-editor\" data-id=\"f558add\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To check your blacklist status, the first thing you need is your email server\u2019s IP address. This is different from your public IP address. The easiest way to find your mail exchange (MX) server IP address is by using\u00a0<a href=\"https:\/\/mxtoolbox.com\/MXLookup.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">MxToolbox<\/a>, where you can look up your address with just your website\u2019s domain name. This will scan your website for your email server and give you an 8-11 digit address. If you have more than one email server, you might see something like this:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e07b0a4 elementor-widget elementor-widget-text-editor\" data-id=\"e07b0a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Once you have your IP address, you can enter it into the IP blacklist websites. These will check your IP address against several blacklist databases.<\/p><p>A few sites you can use to check if you\u2019re on any blacklists:<\/p><ul class=\"simple-list-square-blue\"><li><a href=\"https:\/\/mxtoolbox.com\/blacklists.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">Mx Toolbox<\/a><\/li><li><a href=\"https:\/\/whatismyipaddress.com\/blacklist-check\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"broken_link\">What Is My IP Address Blacklist Check<\/a><\/li><li><a href=\"https:\/\/www.ultratools.com\/tools\/spamDBLookup\" target=\"_blank\" rel=\"noopener noreferrer\">UltraTools<\/a><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6957839 elementor-widget elementor-widget-heading\" data-id=\"6957839\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why is My IP Address Blacklisted?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01fe931 elementor-widget elementor-widget-text-editor\" data-id=\"01fe931\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Even if you\u2019ve never sent a single unsolicited email from your IP address, there are several ways you could still end up on a blacklist.<\/p><ul class=\"simple-list-square-blue\"><li><strong>You\u2019re not maintaining your mailing list properly.<\/strong>\u00a0If you\u2019re not\u00a0<a href=\"https:\/\/www.thryv.com\/blog\/scrub-contact-list-frequently\/\" rel=\"noopener\">scrubbing your contact lists frequently<\/a>, you may have a lot of incorrect email addresses or you may be behind on honoring unsubscribe requests.<\/li><li><strong>Someone hacked your email account.<\/strong>\u00a0Hackers use viruses to get into your email account and take over. You may only find out after it\u2019s too late, potentially from bounce notifications for emails you don\u2019t remember sending.<\/li><li><strong>You\u2019ve purchased a bad email list.<\/strong>\u00a0While it may be tempting to buy email addresses from a third party, these lists can contain spam trap email addresses. Even one of these bad addresses could land you on a blacklist and torch your email marketing efforts.<\/li><li><strong>Too many people marked your emails as spam.<\/strong>\u00a0Many people find it easier to just mark an email as spam than to go through an unsubscribe process. Engaging and relevant emails should minimize this issue.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Can I request to change the blacklisted IP? No, our upstream (IP\/Network provider) does not allow us to change the\u00a0blacklisted.\u00a0IP\u00a0to\u00a0another\u00a0smooth\u00a0IP\u00a0until\u00a0the\u00a0blacklisted\u00a0IP\u00a0has\u00a0been\u00a0fixed\u00a0\/\u00a0de-listed. For 1st time IP blacklist, our upstream provider may assists us with de-listing the blacklisted. IP from the respective anti-spam organization on the best afford basis. Resolution of such issues may take up to 3 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[112],"kbtag":[106,105],"mkb_version":[],"_links":{"self":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/25941"}],"collection":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/comments?post=25941"}],"version-history":[{"count":9,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/25941\/revisions"}],"predecessor-version":[{"id":38230,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/25941\/revisions\/38230"}],"wp:attachment":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/media?parent=25941"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=25941"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtag?post=25941"},{"taxonomy":"mkb_version","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/mkb_version?post=25941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}