{"id":25934,"date":"2020-12-21T02:58:01","date_gmt":"2020-12-20T18:58:01","guid":{"rendered":"https:\/\/web.mwwsb.com.my\/pjci\/?post_type=kb&#038;p=25934"},"modified":"2022-09-08T20:15:40","modified_gmt":"2022-09-08T12:15:40","slug":"why-are-my-emails-not-delivered-or-sent-to-spam","status":"publish","type":"kb","link":"https:\/\/www.casbay.com\/guide\/kb\/why-are-my-emails-not-delivered-or-sent-to-spam","title":{"rendered":"Why are my emails not delivered or sent to spam?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25934\" class=\"elementor elementor-25934\" data-elementor-post-type=\"kb\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40bc8f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40bc8f0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6ab120\" data-id=\"e6ab120\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7db5628 elementor-widget elementor-widget-heading\" data-id=\"7db5628\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why are my emails not delivered or sent to spam\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a95339d elementor-widget elementor-widget-text-editor\" data-id=\"a95339d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Every mail server has its built-in anti-spam filters. Your emails are not delivered or filtered (landed at spam\/junk folder) because your email message content is detected or recognized as spam by email providers or anti-spam organizations such as <a href=\"https:\/\/spamassassin.apache.org\/\" rel=\"noopener\">SpamAssassin<\/a>.<br \/>You may refer to the tips below on how to improve inbox rate:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b8af72 elementor-widget elementor-widget-heading\" data-id=\"1b8af72\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">i) Get permission <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dffabe4 elementor-widget elementor-widget-text-editor\" data-id=\"dffabe4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>It is the\u00a0<em>MOST IMPORTANT and BASIC measure to take in order to ensure good deliverability. Only send emails to those addresses that subscribed to your newsletter (people go to your website and enter their email addresses to get the specific information from you).<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43bee5f elementor-widget elementor-widget-heading\" data-id=\"43bee5f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">ii) Subject and message content in your email<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c1f175 elementor-widget elementor-widget-text-editor\" data-id=\"2c1f175\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em>Do not use keywords with high spam score either in the email subject or in the body of the message (such as \u201cFREE\u201d, \u201cclick here!\u201d, \u201cbuy now!\u201d and etc). You can use the spam score checker function that is provided by email blasting software.<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45cc498 elementor-widget elementor-widget-heading\" data-id=\"45cc498\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">iii) Unbalanced message content in your email<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-923dff5 elementor-widget elementor-widget-text-editor\" data-id=\"923dff5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em>If your email message<\/em><em> is full of images and almost no text, most probably your email will land in the junk\/spam folder. Anti-spam filters become suspicious when you are sending high volume emails with images. We may suggest you use links to files hosted on a web server.<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd247f8 elementor-widget elementor-widget-heading\" data-id=\"fd247f8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">iv) Avoid attachments with emails<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b8a900 elementor-widget elementor-widget-text-editor\" data-id=\"2b8a900\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em>It is better not to attach any files to your emails. Please use links to files hosted on a webserver to avoid your email marked as spam.<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-505d149 elementor-widget elementor-widget-heading\" data-id=\"505d149\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">v) Don\u2019t use the generic email address<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97abd4e elementor-widget elementor-widget-text-editor\" data-id=\"97abd4e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em>Instead of using a free email address such as @hotmail.com or @gmail.com as your \u201cfrom\u201d email, you should use a registered domain as an email address. Addresses hosted at @hotmail.com or @gmail.com are commonly used by spammers.<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f0ec3a elementor-widget elementor-widget-heading\" data-id=\"6f0ec3a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">vi) Include unsubscribe links<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae68a05 elementor-widget elementor-widget-text-editor\" data-id=\"ae68a05\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Frequently manage\/update your mailing list. Provide \u201cunsubscribe\u201d links for your subscribers to remove their email address from your list if they wish to do so.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08bb0e0 elementor-widget elementor-widget-heading\" data-id=\"08bb0e0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">vii) Remove inactive subscribers<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4ce500 elementor-widget elementor-widget-text-editor\" data-id=\"d4ce500\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Delete your old &amp; inactive subscribers from your list. Subscriber engagement plays a big role in email delivery. By focusing on your active subscribers, you can increase your overall delivery rates.<br \/>For more information please refer to the guidelines provided by email providers:<br \/>For example:<br \/><a href=\"https:\/\/support.google.com\/mail\/bin\/answer.py?hl=en&amp;answer=81126\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" data-wpel-link=\"external\">Gmail<\/a><br \/><a href=\"https:\/\/help.yahoo.com\/kb\/index?locale=en_US&amp;page=content&amp;y=PROD_MAIL_ML&amp;id=SLN3435&amp;impressions=true\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" data-wpel-link=\"external\">Yahoo Mail<\/a><br \/><a href=\"http:\/\/forums.cpanel.net\/f34\/why-didnt-my-email-get-delivered-where-did-my-email-go-387312.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" link=\"external\" class=\"broken_link\">cPanel Support<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Why are my emails not delivered or sent to spam Every mail server has its built-in anti-spam filters. Your emails are not delivered or filtered (landed at spam\/junk folder) because your email message content is detected or recognized as spam by email providers or anti-spam organizations such as SpamAssassin. You may refer to the tips [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[49],"kbtag":[106],"mkb_version":[],"_links":{"self":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/25934"}],"collection":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/comments?post=25934"}],"version-history":[{"count":2,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/25934\/revisions"}],"predecessor-version":[{"id":32006,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/25934\/revisions\/32006"}],"wp:attachment":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/media?parent=25934"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=25934"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtag?post=25934"},{"taxonomy":"mkb_version","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/mkb_version?post=25934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}