{"id":15668,"date":"2020-11-09T10:01:44","date_gmt":"2020-11-09T02:01:44","guid":{"rendered":"https:\/\/web.mwwsb.com.my\/pjci\/?post_type=kb&#038;p=15668"},"modified":"2022-09-08T21:33:05","modified_gmt":"2022-09-08T13:33:05","slug":"how-to-import-emails-and-contacts-from-another-email-service-in-smartermail","status":"publish","type":"kb","link":"https:\/\/www.casbay.com\/guide\/kb\/how-to-import-emails-and-contacts-from-another-email-service-in-smartermail","title":{"rendered":"HOW TO:Import emails and contacts from email service in SmarterMail"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"15668\" class=\"elementor elementor-15668\" data-elementor-post-type=\"kb\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b9923b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b9923b7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-00197eb\" data-id=\"00197eb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dda8f4e elementor-widget elementor-widget-text-editor\" data-id=\"dda8f4e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>By reading this article, you will learn about:<br \/>HOW TO: <strong>Import emails and contacts from email service in SmarterMail<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b97d00b elementor-widget elementor-widget-text-editor\" data-id=\"b97d00b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Here is our step-by-step Tutorial:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f21e5ee elementor-widget elementor-widget-text-editor\" data-id=\"f21e5ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Step 1:<br \/>Firstly, c<b>lick the down arrow button<\/b><span style=\"font-weight: 400;\"> to scroll down in the left navigation toolbar if the Settings icon is invisible.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a290856 elementor-widget elementor-widget-text-editor\" data-id=\"a290856\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Step 2:<br \/>Click on the<\/span><b> + sign<\/b><span style=\"font-weight: 400;\"> for Advanced Settings to make its options available.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32ae99e elementor-widget elementor-widget-text-editor\" data-id=\"32ae99e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Step 3:<br \/><\/span><span style=\"font-weight: 400;\">Next, select <\/span><b style=\"font-style: inherit;\">Mailbox Migration<\/b><span style=\"font-size: 16px; font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e2c20e elementor-widget elementor-widget-text-editor\" data-id=\"6e2c20e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Step 4:<br \/><\/span><span style=\"font-weight: 400;\">Then, select the <\/span><b style=\"font-style: inherit;\">Account Type<\/b><span style=\"font-weight: 400;\"> to be imported from.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-418870b elementor-widget elementor-widget-text-editor\" data-id=\"418870b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Step 5:<br \/><\/span><span style=\"font-weight: 400;\">After selecting an Account Type, click on the <\/span><b style=\"font-style: inherit;\">Next<\/b><span style=\"font-weight: 400;\"> button.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b54659 elementor-widget elementor-widget-text-editor\" data-id=\"7b54659\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Step 6:<br \/><\/span><span style=\"font-weight: 400;\">Next, <\/span><b style=\"font-style: inherit;\">select the items<\/b><span style=\"font-weight: 400;\"> to import by <\/span><b style=\"font-style: inherit;\">checking the appropriate checkboxes<\/b><span style=\"font-size: 16px; font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5967454 elementor-widget elementor-widget-text-editor\" data-id=\"5967454\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Step 7:<br \/><\/span><span style=\"font-weight: 400;\">Proceed by clicking the <\/span><b style=\"font-style: inherit;\">Next button<\/b><span style=\"font-size: 16px; font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c46b52c elementor-widget elementor-widget-text-editor\" data-id=\"c46b52c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Step 8:<br \/><\/span><b style=\"font-style: inherit;\">Enter the account<\/b><span style=\"font-weight: 400;\"> credentials for the email service you will be importing data from.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40040b5 elementor-widget elementor-widget-text-editor\" data-id=\"40040b5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Step 9:<br \/><\/span><span style=\"font-weight: 400;\">Next, you can test the connection by clicking the <\/span><b style=\"font-style: inherit;\">Test Connection button<\/b><span style=\"font-size: 16px; font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b88cb elementor-widget elementor-widget-text-editor\" data-id=\"74b88cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Step 11:<br \/><\/span><span style=\"font-weight: 400;\">Finally, to begin the process, click the <\/span><b style=\"font-style: inherit;\">Start button<\/b><span style=\"font-size: 16px; font-weight: 400;\">. <\/span><span style=\"font-weight: 400;\">The import will process and refresh this page every 5 seconds until completed. Click the <\/span><b>Close button <\/b><span style=\"font-weight: 400;\">after completion.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d57d1e elementor-widget elementor-widget-text-editor\" data-id=\"9d57d1e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Our email now reflects the imported records as can be viewed by the email count indicators. You can view our imported emails by opening your inbox.\u00a0<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-709a63f elementor-widget elementor-widget-text-editor\" data-id=\"709a63f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We hope this article helped you to learn about how to import emails and contacts from another email service account in SmarterMail. For more articles, please go to <a href=\"https:\/\/www.casbay.com.my\/guide\/\">Knowledge Base<\/a>.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-011d574 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"011d574\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d0361d\" data-id=\"3d0361d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>By reading this article, you will learn about:HOW TO: Import emails and contacts from email service in SmarterMail Here is our step-by-step Tutorial: Step 1:Firstly, click the down arrow button to scroll down in the left navigation toolbar if the Settings icon is invisible. Step 2:Click on the + sign for Advanced Settings to make [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[117,49],"kbtag":[106],"mkb_version":[],"_links":{"self":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/15668"}],"collection":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/comments?post=15668"}],"version-history":[{"count":10,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/15668\/revisions"}],"predecessor-version":[{"id":37315,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kb\/15668\/revisions\/37315"}],"wp:attachment":[{"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/media?parent=15668"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=15668"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/kbtag?post=15668"},{"taxonomy":"mkb_version","embeddable":true,"href":"https:\/\/www.casbay.com\/guide\/wp-json\/wp\/v2\/mkb_version?post=15668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}