Why the Control Panel, Support & Billing Area have different login?

Last modified: April 3, 2020
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Why do the Control Panel, Support Area & Billing Area have different logins?

 

The technical reason is that we have a variety of hosting solutions, and different solutions have different control panels. For instance, Linux hosting typically has cPanel and/or WHM, while Windows has a Plesk control panel. How you login relies on the hosting service you bought.

Security is another important reason. One of the primary benefits of having separate login areas for your billing and control panel.  Is that you can have someone else. Such as a web designer, update your site via the control panel, without worrying.

 

That they will access or modify your financial or billing information in the billing area (client area).

You can be assured that your billing account is secure with separate logins. Even when you have a web designer logged into your control panel.

That is why we suggest you never give your username and/or password for your billing account to your web designer. You maintain complete control of your account when you give them only access to your control panel. And your web designer cannot attempt to impersonate you.

You can also have multiple hosting accounts with a single billing account, which makes it simpler to handle them.

Additionally, links to all of your shared and reseller control panels can be found in your billing area for added convenience. If you forget where to login to one of your control panels directly.

You can readily go your billing area and see your hosting packages to see where they can be accessed. Then simply press on the link and you can access the login page of your control panel.

On the off chance that you need help with signing in, if it’s not too much trouble don’t hesitate to reach us 24 hours every day, 7 days per week, 365 days per year. By means of live chat or email.

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