About The Company
Casbay was founded in 2008, most trusted online provider, offering all the services you need to grow online — from world-class data centre to dedicated server, effective technical support, and a full suite of network server colocation services.
Our Commitment to Customer Satisfaction
Our Customer Service is second to none. We are very proud of our customers and want to do whatever we can to service them. Our growing base of individuals and small to medium-sized businesses rely on both our services to be reliable and our team to be knowledgeable. We offer 24/7 customer support for all customers.
Reliable Web Hosting You Can Count On
There are numerous hosting companies to choose from in today’s marketplace. We want to provide you a safe and reliable platform that you can depend on. Our servers are monitored 24/7 & we are always looking for ways to improve on our day-to-day operations. Suggestions? Send us an email; we love to hear from our customers.
State-of-the-Art Data Centres
Our servers are housed in industry-leading data centres. We also have backup data facilities in a number of other data s in Malaysia. With back-up power generation, redundant climate control systems and multiple bandwidth providers, you can live with the comfort of knowing your site will be available.
Quality: Handcrafted means attention to detail!
We spend months devising, developing, optimizing and testing ourselves each new solution we implement. All of our systems are created in-house by the very same people that operate, support and continue to improve them afterwards. We are never satisfied with „good enough“. Our hands-on approach is the most effective way to ensure our products' and service's quality.
Passion: Handcrafted means done with love!
Everyone working in Casbay does their job with passion. We are creating a people-centric company full of talented, enthusiastic folks who enjoy coming to work every day. Our CEO chooses, meets and passionately negotiates with each of our partners, to ensure you get the best service. Our server administrators are geeks, passionate about efficiency and security. Our customer service people are passionate about you - the customer.
Integrity: Handcrafted is personal.
We oppose the widely-accepted practice of impersonal service, based on pre-defined template answers, that’s why we never outsource and don’t believe in delegating any part of our services to outside agencies. For us, customer service is more than just having someone to address a question to. Our mission is to reimagine the hosting industry in ways that build a more fulfilling and lasting relationship.